Boomkidz is a digital platform that helps nurseries manage children, staff, and administrative tasks efficiently.

GDPR Compliance

Bloomkidz operates in line with the General Data Protection Regulation (GDPR) effective from 25 May 2018. We are committed to protecting your personal data and have policies in place, including:

• Privacy Notice
• Terms & Conditions
• Data Protection Policy
• Access Control Policy
• Retention Policy
• Individual Rights Policy & DSAR Procedures
• Security Policy
• Personal Data Breach Notification Policy

Access Control Policy

Bloomkidz restricts access to personal and business data based on business needs and security requirements:

• Physical access: Only authorised personnel can access data centers or offices.
• System access: Access to IT systems is controlled via user credentials.
• Data access: Users can only access data needed for their role (“need-to-know” principle).
• Standard user profiles define permissions for common roles.
• Access requests are formally authorised, reviewed periodically, and revoked when no longer required.

Privacy Policy

This policy applies to all users of www.bloomkidz.net. Bloomkidz is the data controller and takes your privacy seriously.

Data We Collect

We may collect:

• Personal details: name, date of birth, gender, job title, contact info
• Demographics: postcode, preferences, interests
• Technical info: IP address, browser type, OS, website activity

How We Collect Data

• Provided by you: account registration, enquiries, surveys, competitions, payments, marketing opt-ins
• Automatically: website visits, cookies, analytics

How We Use Data

• Internal records and service improvement
• Marketing communications (with consent)
• Market research
• Personalised content and adverts

Data Sharing

We may share data with:

• Group companies
• Service providers for business operations
• Payment processors

Data Security

• Unique username and password protection
• Secure servers and technical safeguards
• Procedures to detect and manage breaches

Data Retention

We retain data only as long as necessary for legal, regulatory, or business purposes.

Your Rights

• Access, correct, or delete your data
• Restrict or object to processing
• Withdraw consent anytime

Your Rights

• Access, correct, or delete your data
• Restrict or object to processing
• Withdraw consent anytime

Cookies

Bloomkidz uses cookies to improve your experience:

• Analytical: track website usage
• Functionality: remember preferences
• Targeting: personalise content and ads

Refund & Cancellation Policy

• Annual contracts are billed monthly by direct debit. Early cancellation requires payment of remaining months.
• No refunds for promotional offers, completed work, administrative fees, or delays caused by third parties.